Member management
Every member's data, one click away.
Members, memberships, class schedule and reminders are scattered across Excel, paper and reception's head. I build custom CRMs shaped around your gym's workflow.
Where paper-based member management hurts
In most gyms the bottleneck isn't the training — it's that nobody sees a member's full status at a glance.
Membership expiry doesn't warn ahead of time
Who expires when, who needs renewing — nobody has an accurate list. Members who don't come back on their own are lost.
Member history is scattered
Check-ins, classes, payments — in separate spreadsheets and on paper. Piecing together a returning member's history takes minutes.
Reception's day goes to admin
Membership checks, schedule hunting, manual reminders. That's 1-2 hours a day a good system would do by itself.
Class bookings are chaotic
Group classes, personal training — who's where, how many, waitlist. Manual calendar, double bookings common.
What a gym-built CRM actually does
I don't bend a generic CRM to fit fitness — I build the system around your gym's actual workflow.
Complete member records
Personal data, membership type, expiry, check-in history and classes on one timeline. Two clicks and you see the member's full story.
Automated membership reminders
The system flags who's expiring and reaches out by SMS or email automatically. Reception doesn't have to chase.
Schedule and booking management
Group classes, personal training — capacity, waitlist, cancellation. One calendar, not three.
Payment and membership tracking
Who paid what, when, with which membership. In a dispute, you have every detail in seconds.
Check-in integration
If you have an access system, the CRM connects — check-ins flow automatically to the member record.
Role-based access
Reception, trainer, office manager — each sees different things. Member data is sensitive, access is precisely controlled.
What does it cost?
An MVP of a gym-tailored member CRM is typically ready in a few weeks. It often costs less than 1-2 years of boxed gym software subscriptions — and at the end, you own the system.
Use the price configurator to describe what you need and get an instant ballpark estimate.