Online booking
Customers book when it suits them.
A significant share of booking attempts happen outside office hours — if you give customers the chance. I build booking systems that know your capacity and send reminders by themselves.
When the phone is the bottleneck
In most repair shops, booking still happens by phone — and that's bad for both sides.
Reception spends half the day on calls
Booking, rescheduling, cancelling — all by phone. The customer in the waiting room gets less attention.
No-shows eat your revenue
One missed appointment is 30-60 minutes of lost bay time. Without reminders, 8-10 no-shows a month is completely normal.
No booking outside office hours
Customers want to sort out appointments in the evening or on weekends, but all they get is voicemail.
The calendar and records don't talk
Bookings live in one system, customer data in another. Reception reconciles by hand.
Here's what I build for you
You don't get a generic calendar widget — you get a booking system built on your workshop's rules, broken down by lift, mechanic and job type.
24/7 online booking
Customers book from your website, choosing job type and lift. The system only offers genuinely free slots.
SMS and email reminders
Automatic reminders 48 and 24 hours before the appointment. This alone typically cuts no-shows by half.
Self-service rescheduling and cancellation
Customers cancel or move their own appointments within your rules. Freed-up slots are offered to the waiting list automatically.
Capacity and time-off management
Multiple lifts, multiple mechanics, different opening hours — the system knows all of it.
Reception dashboard
Phone bookings go into the same calendar the online system uses. One calendar, not two.
Client CRM integration
If you have a client CRM (or I build that too), every booking links straight to the customer's record.
What does it cost?
An MVP of a workshop-tailored booking system is live in a few weeks. The one-off development fee is often in the range of 1-2 years of booking-app subscriptions — with no per-booking commission.
Put your requirements together in the configurator and see a ballpark price instantly.